BugWig Studios is run by Marnie Berglund Ludwig and her husband John Ludwig. We host our own site and have purchased our own SSL certificate to insure security. We use Square payment gateway for all our credit card transactions. By hosting our own site we work closely with a development program called Sytist. The main designer answers our tech issues within 48 hours or less. Only our registered users are viewing the sites. We check daily of any unauthorized users and insure that we keep our clients information safe.
BugWig Studios believes strongly in giving back. Each team is made up of volunteers, therefore we volunteer our time to take the photos for your team and develop the team composite to provide thank you prints to your sponsors. We try to do our part by getting 100% involvement even if it means setting up for one child missing photo day. Banners are a bonus to the teams we work with. We verify with the league and associations prior to working with each team. We ask in advance as many questions as we can to insure participation is OK.
We currently have 100+ followers on Facebook for coupon specials and such. We also monitor who is watching on there as well. We are part of this community. Our children go to school here and play on many of the teams we are part of. Marnie loves working with each team. There is not a day that goes by that she does not receive an email or comment that they could not afford pictures at picture day and wonder if they can still order. We have been there, things add up. Kids sports is not cheep and pictures are not either. Yes we do charge more at the time of ordering, but our time and equipment have been involved long before you have ordered. We are a business, but a business that wants to be around at least until Timothy, our son, graduates in 2029. Wow that seems so far away.
Communication plays a big part in our everyday lives. We encourage communication with us anytime via website, email, text or calling. Marnie does this full time. She also works part time at Forum Communications in pre-press. John drives bus for South Ridge School and is a Tax Pro for Serenity Tax & Bookkeeping. We have been through quite a bit of confidentiality training over the years.
Thank you for your continued support with our business and thank you for allowing us to give back to the teams we support and cheer for.